Frequently asked questions (customers)
How do I sign up for Wallet Wise?
Download the app from the App Store or Google Play Store, register with your email or phone number, and verify your account with an OTP.
Can I create wallets for my kids?
Yes! You can set up separate wallets for your kids, load funds, and set spending limits for school or other activities.
How do I add money to my Wallet Wise account?
Link your bank account or card in the app, then select the 'Add Funds' option to load money securely.
Is Wallet Wise safe?
Absolutely. We use advanced encryption and authentication methods to ensure your transactions and data are secure.
What happens if my child's NFC card is lost?
You can instantly freeze or deactivate their card through the app to prevent unauthorized transactions.