FAQ & Support
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Find answers to common questions and get the support you need for WalletWise
Frequently Asked Questions
Quick answers to the most common questions about WalletWise
How do I get started with WalletWise?
Download the WalletWise app from the App Store or Google Play Store, create an account using your phone number, and follow the verification process to get started.
Is WalletWise secure?
Yes, WalletWise uses multi-factor authentication, encrypted data storage, and secure API communication to protect your financial information and transactions.
How does KidzKard work?
KidzKard allows parents to create pre-loaded cards for their children with spending limits and real-time monitoring. Use our 8-step wizard to set up cards in under 2 minutes.
Can I use WalletWise for business?
Yes, WalletWise offers a complete POS system for merchants with transaction processing, store management, and instant settlements.
How do I add beneficiaries?
Go to the Beneficiaries section in the app, click "Add Beneficiary," and enter the required information including name, account number, and relationship.
What payment methods are supported?
WalletWise supports multiple payment methods including bank transfers through AdumoPay, and we're constantly adding new payment options.